ReelGo Support

For account, purchase, playback, privacy or general questions, email our support team. Please include the email connected to your account, your device type and a brief description of the issue. Do not send passwords or full payment-card details.

Customer support

We’ll review your message and respond as soon as reasonably possible.

support@reelgo.tv ↗

Delete your account

Send an email from the address linked to your ReelGo account with the subject “Account deletion.” We may ask you to verify your identity. After verification, we will delete or de-identify account data unless retention is required by law, security or legitimate record-keeping needs.

Request account deletion ↗

Privacy request

To request access, correction, deletion or a copy of your personal information, email us with the subject “Privacy request.” Rights vary by location.

Submit a privacy request ↗

Business enquiries

For content licensing, distribution and other business enquiries, contact the same team and include “Business enquiry” in your subject line.

Contact ReelGo ↗

Company

SCENEWAVE CULTURE MEDIA LIMITED
WORKSHOP 251, 3/F, JOIN-IN HANG SING CENTRE,
NOS. 2-16 KWAI FUNG CRESCENT, KWAI CHUNG, HONG KONG